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HP Suffered from Public Pressure on International Day for Protecting Consumers’ Rights

ZDNetnews 更新时间:2010-03-17 16:14:43作者:CNET科技资讯网

本文关键词: Notebook | HP |

HP was deeply reported by the biggest TV station in China (CCTV) on International Day for Protecting Consumers’ Rights (March, 15th) because of its quality and after-sale service issues.

 

HP DV2000 and V3000 are the model numbers of these problem computers whose problems are blank screen and unable to switch on. The complaints about these problems have appeared since 2007. Before March.15th of 2010,170 HP notebook users submitted HP Users Protecting Rights Legal Team Administrative Appeal twice through protecting rights legal team to request HP to recall problem computers.

 

On March 16th, HP China held a press conference about this issue and apologized on the matter. But they haven’t yet decided whether to recall this group of computers.

    

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